Well, I ran the hard drive test using the software from the hitachi website and there are no errors with the drive. It seems to be more driver issues, specifically something dealing with the chipset. But, I also decided to take the next step and reinstall vista and update the drivers myself…well, this seemed to help somewhat, but then I got to the final patch for WoW and of course there is an error that pops up.
There is a return policy for the machine and tech support is available. I have 30 days from the date of invoice, 21 May 08, but I still will have to pay for shipping which is non-refundable. So, what to do next? I honestly think the machine itself is fine and will work good, and I would have to send it back and be out the shipping charges…so I am going to install windows xp and see how that works. If anything there shouldn’t be any driver issues…you would think right?
And yes, I did open up and case and inspect every square inch of it, and believe it or not, they did take time to tidy up cables and it seems they tried to do a good job of putting it together anyway…one thing for sure, heat isn’t an issue with all the case fans installed on it.
I will update more in a few days and let you all know how things are going. My wife feels I should have called tech support from the very beginning, which she might be right, but I have the feeling if I do that all that will happen is I will get even more frustrated than I already am. It is my last resort, but it seems inevitable.
